A Dedicated Patient Desk, Run by Trained People
When patients need a person, not a bot, our trained agents answer every call, WhatsApp and email as your hospital's own patient desk. We ran this exact desk for Rainbow Hospitals, booking 1 lakh+ appointments a month.
PSRI HospitalTODAY, WITHOUT US
A hospital's own staff is already stretched between patients in the building and patients on the phone. Enquiries queue up, calls go unanswered during peak hours, and follow-ups get missed.
WITH OPEN MIND
We put a dedicated, trained team on your patient desk, answering every call, WhatsApp and email with your hospital's own processes and service levels, backed by nearly two decades of running patient desks for hospitals like Apollo and Rainbow.
How it works
Answer
Every call, WhatsApp, website chat and ad enquiry is answered instantly, day and night.
Book
Appointments are booked, changed or cancelled on the spot, no callback needed.
Follow up
Reminders, missed-appointment calls and health-check follow-ups happen automatically.
Report
You see a live view of enquiries, bookings and revenue recovered.
What you get
Why hospitals trust us
Current clients: Apollo Hospitals · PSRI Hospital
Rainbow Hospitals — 1 lakh+ appointments booked every month when we ran their patient desk
ISO certified · NASSCOM member · nearly 20 years in customer service
Free assessment of how many patient enquiries you are losing today
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