Outsourcing Customer Support Helpdesk | Inbound Call Center

Inbound Call Center

Multichannel inbound call center service provider

Helpdesk for Customer Support Services

Disseminating targeted information about your products and services.

Lead Management Services

Track your most lucrative leads and streamline your sales funnel process!

Inbound Call
Center

Enhance your customer satisfaction and win back your lost customers with our inbound call centers...

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Helpdesk for Customer Support Services

Prioritize customer communication to help your business respond to customers swiftly and effectively

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Lead Management Services

Our Maximize your lead qualifications by tracking & managing your leads and converting them to customers...

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Open Mind Overview

Open Mind Services Limited is a leading company providing Outsourcing Customer Support Helpdesk, Inbound Call Center Outsourcing and Lead Management Services in diverse industries such as FMCG, Retail, Hospitals & Medical companies.

We are a team of enthusiastic and efficient professionals with extensive training and experience to handle technical issues and resolve problems quickly.

Rohit

Rohit

We hired Open Mind Services Limited for Call Management in our organization...

Ashwini-K Aggarwal

"Naveen ji is soft spoken, simple and an amazingly responsive person...

Yudhisthir Singh Naruka

Open Mind Services Limited conjures an immanent combination of operational excellence and quality insights...

Customer Support Blog - Strategies for fulfilment

Customer Support teams need the right tools. LISTEN to what the customer complaints about. PRACTICE clear communication for customer engagement. Practice Empathy, Restraint, and Consistency. Know how to close a conversation...

Customer Service Guide for a Small Business

Consistent excellence in customer service is central for a small business. Here is a practical little Customer Support Guide.

What you should know before outsourcing customer support

Businesses are viewing Inbound Customer Support Outsourcing as a viable possibility to optimize investments and maximize value.

Nothing Builds Trust Better Than Consistency

Customer Experience - It's not what we do once in a while that builds a robust relation; it's what we do consistently.

How Tele-Health can Bring Diabetes Care to the Common Man?

Bringing patients within your desired goalposts by teaching them to build their diet around a family event is more realistic than saying, "Never eat dessert."

Patient relationship management: advantage patients, courtesy healthcare providers.

A two-way patient relationship management helpdesk gives the patient a platform to resolve anxiety and queries about her health.

How Healthcare Marketers can use Social Media most efficiently

Social media isn't only a place to advertise your products but it's also an ideal platform to propagate important information about public health issues.

Tone of Voice defines Customer Experience

We all understand that tone of voice is important, but what is the right tone that makes for a well-rounded customer experience?

Why Outsourcing your Customer Services is an astute decision?

Customer support agents are the soldiers in new markets, coached to win over customers at the expense of your competitors.

How to Provide Great Customer Service in Your Small Business

Here are helpful tips for learning about customers & their needs & pivoting your services for an excellent customer experience.

Open Mind Family

We're proud of our people! And as welcoming of those who aspire to be a part of the Open Mind family...