We manage incoming customer calls professionally, ensuring every call is answered promptly and resolved efficiently. Whether it’s for customer support, inquiries, or information, our team ensures a seamless communication experience… Read More
Our helpdesk teams handle customer queries through voice and email channels. We support service requests, order status updates, complaint handling, and general assistance — all managed with courtesy, accuracy, and efficiency… Read More
We track, follow up, and update lead data in real time. Our agents ensure that every potential lead is properly handled and categorized based on its status, enabling your sales team to focus on high-priority prospects…. Read more
We build conversational bots that respond to your customers in real time — on your website, WhatsApp, or helplines. These automated tools help manage FAQs, appointment bookings, and basic service support 24/7… Read more
Here are some testimonials about Open Mind Services Limited from businesses that have generated more customer loyalty with our outsourcing services… Read all Testimonials
Neeraj Lal COO, Apollo Hospitals, Gujarat Region Openmind has been an exceptional partner for Apollo Hospitals Ahmedabad. We’ve tied up with them last year to improve our call …
We hired Open Mind Services Limited for Call Management in our organization… Read More
I am really impressed by the quality and standard of work ethics at Open Mind, A well-established, qualified and professional team has provided best in class patient services to Baxter PD… Read More
We’re proud of our people! And as welcoming of those who aspire to be a part of the Open Mind family…
Customer Support teams need the right tools. LISTEN to what the customer complaints about. PRACTICE clear communication for customer engagement. Practice Empathy, Restraint, and Consistency. Know how to close a conversation… Read all Blog
Unlock the potential of a patient appointment system and revolutionize medical visits at your hospital. Say goodbye to long waiting times and hello to efficient scheduling and improved patient experiences. …
Outsourcing inbound customer service can transform your company’s operations by providing numerous advantages: Ignite exponential growth: Discover the untapped potential of your company by harnessing the power of outsourced inbound …
In today’s rapidly evolving healthcare landscape, hospitals and medical facilities are constantly striving to provide exceptional patient care while optimizing operational efficiency. One area that has gained significant traction is …
