Skip to content
Open Mind Services Limited
Menu
  • Home
  • Services
    • Inbound Call Center
    • Customer Support Helpdesk
    • Lead Management Services
    • Hospital Call Center
    • Customized CRM
  • Testimonials
  • Case Studies
  • Blog
  • Careers
  • Contact Us

Category: Open Mind Services

Open Mind Services

You’re 4 steps away from winning an unhappy customer back

Warren Buffet once said, we can’t just “satisfy” the customer; we have to learn to “delight” the customer. No matter what business you’re in, dissatisfied customers are a part of …

Open Mind Services

Outsourcing Healthcare Call Center

Outsourcing Healthcare Call Center- Your Questions Answered What is a Hospital Help Desk Center? A hospital is a business that is engaged in providing critical customer service to people who …

Open Mind Services

Customer Service Guide for a Small Business

Consistent excellence in customer service is central for a small business. Here is a practical little Customer Support Guide…

Open Mind Services

What you should know before outsourcing customer support

Businesses are viewing Inbound Customer Support Outsourcing as a viable possibility to optimize investments and maximize value…

Open Mind Services

Nothing Builds Trust Better Than Consistency

Customer Experience – It’s not what we do once in a while that builds a robust relation; it’s what we do consistently…

Open Mind Services

EMPATHY in Customer Service can make your brand a celebrity

Customer Service has become one of the foremost differentiator for competing brands all around the world. Do you believe answering random queries and solving problems is the only real job of …

Open Mind Services

3 No-nonsense Tips to grow EMPATHY and win your customers

In my last post, I made a thought-provoking proposition: Improving customer service simply by being empathetic. Many of you have replied with appreciative notes. A BIG thanks to all of …

Open Mind Services

Communicate the best First Impression to a Customer Support Email

How do you reply to a customer who mails you with a complaint or suggestion? More often than not, companies prepare an auto-reply that goes out to every customer irrespective …

Open Mind Services

How to Handle an Angry Customer Service Complaint on Social Media?

Dissatisfied and angry customers are part of any business. No matter how good you are, people will continue to have bad days and things will sometimes go wrong. Murphy’s Law …

Open Mind Services

Why The Best CEOs Invest in Customer Experience

Customer Service is essential for a business but it is just a part of the whole Customer Experience, defined as any interaction between the company and a customer. It could …

Posts navigation

Older posts

Our Services

  • Inbound Call Center
    Read More
  • Customer Support Helpdesk
    Read More
  • Lead Management Services
    Read More

Open Mind Family

  • TEAM CORNER
    Our team’s Facebook page is their playground!
    Continue Reading…
  • WALL OF FAME
    A tribute to our people, our biggest strength
    Continue Reading…
  • HONORS
    It feels good to share our commendations with you!
    Continue Reading…

Call Center Services

  • Inbound Call Center
  • Customer Support Helpdesk
  • Lead Management Services
  • Hospital Call Center
  • Customized CRM

Company Profile

  • Overview
  • Our Mission
  • People
  • Management
  • About the Trainer

Contact Us

  • +91 9811331600
  • connect@openmind.in
  • B3-943, 9th Floor, Spaze IT-Tech Park, Sohna Road, Gurgaon
Facebook Twitter Linkedin

Copyright © 2022 – 2023 Open Mind Services Limited. All rights reserved

WhatsApp us