Facility Management Centralized Helpdesk
A centralized Facility Management helpdesk not only consolidates all the data of various products at one place, but also helps in maintaining their AMC records, reminding vendors about Pre-Maintenance, keeping track of the breakdowns etc.
All this is accomplished using our own inhouse developed comprehensive software. The process also helps in measuring the TAT of the various vendors – thus helping in future decisions.
This kind of process is ideal for businesses with multiple branches that require regular upkeep of their equipment. Some of the focus industries are Retail, Wholesale, Consumer Goods etc.
Our facility management service help the organization to hand-over the pressures related to internal facility services. We become a single contact point for the organization as well as the vendors. It helps in streamlining the process as all facility communication is provided to a single contact centre which relays the same to the concerned vendors and also follow-up for the completion of the communication. This helps in accumulating all the data as well as stream lining and improving processes.