Privacy Policy for Know Your Home
| Effective Date: | 01 Apr 2026 |
| App Name: | Know Your Home |
| Developer / Company: | Open Mind Services Limited |
| Contact Email: | info@knowyourhomeapp.com |
| Website | www.knowyourhomeapp.com |
Know Your Home helps users create a private digital record of their home, assets, documents, maintenance reminders, service history, reports, and brand support information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices users have.
## 1. Information We Collect
When you use Know Your Home, we may collect and store the following information:
### Account Information
– Name
– Email address
– Login/authentication details managed through our authentication provider
### Home and Property Information
– Property nickname
– Address or location details entered by the user
– Property type
– Occupancy type
– Region/country preference
### Asset and Inventory Information
– Asset names
– Brand, model, serial number, category, room, purchase date, warranty date, estimated value
– Product photos uploaded by the user
– Service history and maintenance records
### Documents and Files
Users may upload documents such as:
– Receipts
– Warranties
– Manuals
– Product label photos
– Service invoices
– Home inventory reports
These files are used only to provide the app’s home record, Vault, report, and inventory features.
### Camera, Photos, and Files
The app may request access to your camera, photo library, or files so that you can:
– Take asset photos
– Take document photos
– Upload receipts, warranties, manuals, and other home documents
We do not access your camera, photos, or files unless you choose to use these features.
### Feedback Information
If you submit feedback from inside the app, we may collect:
– Feedback type
– Feedback message
– App screen/context
– Account email
– Property/app context needed to understand the issue
This is used to improve the MVP and internal testing experience.
## 2. How We Use Information
We use the information collected to:
– Create and maintain your home inventory
– Store and organize assets, documents, and service records
– Generate home inventory reports
– Show maintenance reminders
– Provide brand support/contact information
– Improve app reliability and user experience
– Respond to support or feedback requests
– Maintain security and prevent unauthorized access
We do not sell user data.
We do not use user data for third-party advertising.
## 3. Storage and Cloud Providers
The MVP currently stores app data and uploaded files using secure cloud services.
Some future premium features may allow users to store photos and documents in their own preferred cloud storage, such as Google Drive or Microsoft OneDrive. When users connect third-party storage, that storage provider’s own privacy policy and terms may also apply.
## 4. Data Sharing
We do not sell or rent personal information.
We may share limited information only with service providers needed to operate the app, such as:
– Authentication providers
– Database and cloud storage providers
– App hosting/build/distribution providers
– Support and debugging tools, if introduced later
These providers process data only to help us operate the app.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of users or the service.
## 5. Data Security
We use reasonable technical and organizational safeguards to protect user data, including:
– Secure authentication
– Encrypted network communication
– Access controls
– Cloud storage security rules
– Row-level access controls where applicable
No digital service can guarantee absolute security, but we work to protect user information and reduce unauthorized access risks.
## 6. User Choices and Data Deletion
Users may request deletion of their account or data by contacting us at:
**info@knowyourhomeapp.com **
Upon request, we will take reasonable steps to delete or anonymize account-related information, subject to legal, security, backup, or operational requirements.
Users may also delete or update certain information directly inside the app where supported.
## 7. Children’s Privacy
Know Your Home is intended for homeowners, occupants, landlords, and adult users managing household information.
The app is not directed to children under 13, and we do not knowingly collect personal information from children.
## 8. International Users
Know Your Home may be used by users in different countries, including India and the United States.
By using the app, users understand that their data may be processed and stored using cloud infrastructure that may be located outside their country of residence, subject to applicable laws.
## 9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will update the effective date and may notify users through the app or other appropriate channels.
## 10. Contact Us
If you have questions about this Privacy Policy or want to request data deletion, contact us at:
**Open Mind Services Limited**
Email: ** info@knowyourhomeapp.com **