| Mind
is like a Parachute It works only
when it is Open……………….
Dalai Lama
OpenMind Healthcare Services
focuses solely on servicing medical
& critical health care providers.
We are ready to serve leading
medical health care providers
in any area and are the expert
call center for medical practices,
hospices, home care, hospitals,
pharmacies, physicians and care
providers delivering the most
compassionate and accurate message
management on every call.
OpenMind Limited is experienced with
Patient Care, data analysis and
follow up by Tele Calling. Our
clients rest assured with the
confidence that their patients
are in our compassionate care
when they call and speak with
us. OpenMind Limited takes over
as the voice of our clients before
during and after their scheduled
office hours. We act as your virtual
assistants in assisting your patients
in disseminating information,
scheduling and keeping appointments.
We answer questions relating to
all aspects of patient history
and diagnosis, as well as attend
to emergency calls. We make it
a point to be an active conciliator
between you and your patients.
Since some users are critically
ill patients, they will be called
to console, to listen and counsel
them regarding the problems being
faced due to the treatment. Our
Patient Care Representatives are
well trained in handling situations
of depression, anger, crying and
will give a soft ear to the patient.
The main objective of the Patient
Care Representative will remain
to take the feedback of the product
of the client being used by the
patient and to appropriately enter
the answers to different questions
devised for further analysis.
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