Our Profile

Openmind Overview

Open Mind is a software design, HR back office, Helpdesk, Vendor Management, lead generation and Call center service company offering a one stop outsourcing solution to all your knowledge processing needs. Open Mind is a leading KPO company in India having capabilities to meet any outsourcing demand.

Mind is like a Parachute It works only when it is Open………. Dalai Lama

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Our Mission

We, at Open Mind, are convinced by the famous saying of Dalai Lama "Mind is like a parachute, it works only when it is Open" the statement correctly reflects the universal and honest attitude that we have towards the profession practiced by us.

Our ultimate goal is to provide our Customers with top quality services.

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Infrastructure

Open Mind has fully integrated centers spread in 4 different locations. All centers are equipped with latest Servers, with proper Disaster Management recovery policy in place.

Our Agents use secure and safe systems, so as to allow maximum security to clients database. We use self made or customized CRMs as per the need of the client.

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Testimonials

  • Ashwini-K Aggarwal
    Country Marketing Manager
    Hewlett Packard India Sales
    "Naveen ji is soft spoken, simple and an amazingly responsive person. He was one of our empanelled telemarketing services contractors and was referred to me by another colleague who had tried his services. Used him a number of time on various projects in HP - and after HP! Strongly recommended for good detailing and execution."
  • Rattan Chugh
    Rattan Chugh
    Ex-Country Head-Fidelity
    India
    "I have had opportunity to work with Open Mind twice: once for selling personal finance services and the other time to run a helpdesk for an e-commerce business. It was a great experience working with Naveen, Rakhi and rest of the team. Great understanding of processes, excellent commitment to customer requirement..."
  • Arunesh Punetha
    Arunesh Punetha
    Chief Administrative Officer
    Narayana Hrudayalaya Hospital
    "Naveen from Open Mind has possibly developed one of the most complete and comprehensive CRMs for chronic kidney disease patients undergoing peritoneal dialysis as a maintenance therapy. Today the CRM has been in existence for more than 5 years and has been an incredible,..."
  • Hari Abburi
    Hari Abburi
    Organization & Human Resources Professional
    Ex- Bharti Walmart, Aon Hewitt
    "I met Naveen first in an earlier assignment in the Healthcare Industry. He and his team set up a chronic care patient management system that gave superior patient service as well as service efficiencies. This was a first by itself in India. Then he set up a CRM based employee service..."
  • Sandeep Nagpal
    Manager - Relationship Marketing
    Microsoft Corporation
    "I have known Naveen for close to 20 years now since our undergraduate engineering course and then our paths crossed as professionals in our careers. It has been an absolute pleasure working with Naveen as he comes out as thorough professional with superb clarity of thought coupled by his entrepreneurial.."
  • Sandeep Dhingra
    Sandeep Dhingra
    Practice Lead - Migration, Architecture Ser.
    Cisco Systems
    "Great guy with excellent results. All my projects were done with excellent quality and on time !"
  • Dr. Girish Sawhney
    Associate Director, Medical Affairs, Asia Pacific Region,
    Baxter
    Top qualities: Great Results, Personable, High Integrity
  • Hemant Pant
    Hemant Pant
    Regional Manager- Admin & Facilities (North)
    Walmart India
    "Overall good service provider and has been doing continuous improvement as per business requirement."
  • Pulock Bhatacharje
    Pulock Bhatacharje
    Head BFSI
    IndiaCan Edu. Pvt Ltd
    "We are overall satisfied with the performance of the team and we hope that they will continue to work with the same dedication in the future and achieve greater success "
  • Sajeev
    M Sajeev
    Asst. Vice President – Human Resources
    Educomp Solutions Ltd
    "Open Mind has a very dedicated and result oriented team. They have solutions for every problems !"

Our Esteemed Clients