Healthcare Call Center: Critical Medical Health Care Answering Service & Patient Relationship Management

Our Esteemed Clients
Healthcare Call Center Overview

Mind is like a Parachute It works only when it is Open………………. Dalai Lama

OpenMind Healthcare Services focuses solely on servicing medical & critical health care providers. We are ready to serve leading medical health care providers in any area and are the expert call center for medical practices, hospices, home care, hospitals, pharmacies, physicians and care providers delivering the most compassionate and accurate message management on every call.

OpenMind Limited is experienced with Patient Care, data analysis and follow up by Tele Calling. Our clients rest assured with the confidence that their patients are in our compassionate care when they call and speak with us. OpenMind Limited takes over as the voice of our clients before during and after their scheduled office hours. We act as your virtual assistants in assisting your patients in disseminating information, scheduling and keeping appointments. We answer questions relating to all aspects of patient history and diagnosis, as well as attend to emergency calls. We make it a point to be an active conciliator between you and your patients.

Since some users are critically ill patients, they will be called to console, to listen and counsel them regarding the problems being faced due to the treatment. Our Patient Care Representatives are well trained in handling situations of depression, anger, crying and will give a soft ear to the patient. The main objective of the Patient Care Representative will remain to take the feedback of the product of the client being used by the patient and to appropriately enter the answers to different questions devised for further analysis.

Rakhi@openmind.in 78, DDA Commercial Complex, LU Block, Pitam Pura New Delhi Tel: +91 11 475 91000 Powered by: Flair Internet Consultants
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