You’re 4 steps away from winning an unhappy customer back
Warren Buffet once said, we can’t just “satisfy” the customer; we have to learn to “delight” the customer. No matter what business you’re in, dissatisfied customers are a part of …
Enhance your customer satisfaction and win back your lost customers with our inbound call centers… Read More
Prioritize customer communication to help your business respond to customers swiftly and effectively… Read More
Our Maximize your lead qualifications by tracking & managing your leads and converting them to customers… Read more
Open Mind Services Limited is a leading provider of Outsourcing Customer Support Helpdesk, Inbound Call Center Outsourcing, and Lead Management Services in industries such as FMCG, Retail, Hospitals & Medical companies.
We are a team of professionals with extensive training and experience to handle technical issues and resolve problems quickly…Read More
Our outsourced Customer Support Helpdesk delivers competitive advantage to any business that aims to be respected as a customer-centric organization.
Our trained customer service executives with a considerate approach connect with the customers to help resolve their queries and enhance the brand value of your business in a subtle and compelling manner… Read More
Here are some testimonials about Open Mind Services Limited from businesses that have generated more customer loyalty with our outsourcing services… Read all Testimonials
We hired Open Mind Services Limited for Call Management in our organization… Read More
“Naveen ji is soft spoken, simple and an amazingly responsive person… Read More
Open Mind Services Limited conjures an immanent combination of operational excellence and quality insights… Read More
I am really impressed by the quality and standard of work ethics at Open Mind, A well-established, qualified and professional team has provided best in class patient services to Baxter PD… Read More
We’re proud of our people! And as welcoming of those who aspire to be a part of the Open Mind family…
Customer Support teams need the right tools. LISTEN to what the customer complaints about. PRACTICE clear communication for customer engagement. Practice Empathy, Restraint, and Consistency. Know how to close a conversation… Read all Blog
Warren Buffet once said, we can’t just “satisfy” the customer; we have to learn to “delight” the customer. No matter what business you’re in, dissatisfied customers are a part of …
Outsourcing Healthcare Call Center- Your Questions Answered What is a Hospital Help Desk Center? A hospital is a business that is engaged in providing critical customer service to people who …
Consistent excellence in customer service is central for a small business. Here is a practical little Customer Support Guide…
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